Quick and convenient ways to locate a medical or dental provider

Having a regular doctor – also called primary care provider or PCP – and dentist not only helps you get healthy but stay healthy. A PCP helps you navigate all of your healthcare needs, from big to small. They will review your medical records and medications, discuss your personal medical history as well as your family members’, and conduct general exams. Follow-up visits can be centered on specific healthcare goals such as strategies to improve or manage wellness or to treat an illness. Need more extensive care than your PCP provides? A PCP can also help coordinate care with specialists as well.

Where and when to get care [PDF]

Here are a few ways to find in-network care:

icon-_0013_blue-checkbox All this information at your fingertips too!!!

Download the Blue Cross of Idaho Member App for Apple or Android devices

  • Get your member ID card: Show and fax your member ID card whenever you get care
  • Find care: Find in-network doctors, clinics, hospitals and urgent care
  • Keep track of your plan: View claims for everyone on your plan and see how close you are to meeting your deductible for the year
  • You can also connect to the Blue Cross of Idaho Rx website from the member app to price prescription drugs and find in-network pharmacies

Haven’t set up your Blue Cross of Idaho member portal account? Have your Member ID handy and visit members.bcidaho.com.

The phone numbers to reach Customer Service for your medical and dental coverages, vision and prescription drug benefits, and Employee Assistance Program (EAP) are as close as your wallet or purse. Printed on the back of every Blue Cross of Idaho member ID card are local and toll-free numbers to contact your carrier for inquiries about coverage, verify claim status, set up an appointment with a counselor and more.

ID Card ImageLost your Member ID card? You can view or request a new ID card by logging in to your Blue Cross of Idaho Member Account, https://members.bcidaho.com, and select “Need your ID card?” from the center section of the page.

The Office of Group Insurance and Blue Cross of Idaho have provided a variety of ways for you to access your information for those circumstances where you need it most.

You may also contact the Office of Group Insurance by phone, email or through the website with questions about the benefits administered by our office.

Mental Health – The Other Annual Checkup

Hopefully everyone knows that you should go to the doctor, dentist and optometrist every year for checkups, but what about a checkup for your mind?

Everyone deals with tough times, but even happy events like a new job, a marriage, or a new baby can add stress. That is when taking an hour for a session, or two, or three, with a counselor might help you navigate new or persistent challenges in your life and increase your overall well-being.

The State’s Group Insurance Program provides an Employee Assistance Program (EAP) to all benefit eligible employees and their dependents regardless of their enrollment in any other program. The provision for this benefit is detailed in each of the medical plan contracts posted on the Medical page of the OGI website.

There are several ways to access the GuidanceResources(R) information and programs.

Visit the Counseling page of the OGI website for program and contact information

Download the Guidance Resources mobile app

Mental Health – Your 4th Annual Checkup

You should go to the doctor, dentist and optometrist every year for checkups, but what about a checkup for your mind?

Everyone deals with tough times, but even happy events like a new job, a marriage, or a new baby can add stress. That is when taking an hour for a session, or two, or three, with a counselor, might help you navigate new or persistent challenges in your life and increase your overall well-being.

The state’s group insurance program provides an Employee Assistance Program (EAP) to all benefit eligible employees regardless of their enrollment in any other program. The provision for this benefit is detailed in each of the medical plan contracts posted on the Medical page.

There are several ways to access the GuidanceResources(R) information and programs.

Visit the Counseling page of the OGI website for program and contact information

Download the Guidance Resources mobile app

 

Questions? Contact the Office of Group Insurance in person, by telephone or email.

Do You Know Your EAP?

We all handle stress, anxiety, grief, surprises, home conflicts in different ways and an Employee Assistance Program or EAP can provide valuable tools to help any individual navigate those situations in a healthy and productive way.ComPysch logo

An EAP benefit is included in each of the State’s medical plans and designed to nurture a culture that supports an individual’s ability to care of themselves while balancing work, kids, parents, finances, etc. Benefit eligible employees and their dependents may each receive 1 to 5 visits per person per plan year with no copayment required.

here is how you can get started:

Computer Icon Watch the brief video tutorial on the Counseling page of the OGI website to learn more about how an EAP works.

Red Arrow Bookmark ComPsych’s GuidanceResources® in your favorite browser and create a login that is unique to you.

nurse icon Use the “Ask a Guidance Consultant” feature on the GuidanceResources® homepage to receive answers to non-emergency emotional health questions.

Phone Icon Call 877.427.2327 to speak with a counseling professional who can guide you to the appropriate services.

calculator icon View Discounts and Offers including EstateGuidance® – a self-guided online will and testament creation tool.

 

Keep an eye out for the new posters in your office and pick up an informational wallet card from your human resource office or request a card from the Office of Group Insurance.

By caring for ourselves, we can be at our best while we are at work and in other areas of our lives.

Blue Cross of Idaho contracts with ComPysch’s GuidanceResources® Worldwide to provide the EAP benefit.