With an increased awareness of illness and wellness during the past 18 months, it can seem overwhelming to triage your own symptoms, determine if they need medical attention, and select the appropriate site of care.

The 24/7 Nurse Advice Line lets you talk with a registered nurse, at no cost to you, to help you make informed choices about your health or the health of any member of your household even if they are not covered under the plan. The Nurse Advice Line does is not a substitute for medical attention but is available to help you navigate your symptoms or concerns and options for addressing the situation.

You can also listen to a robust audio library of pre-recorded messages on a variety of healthcare topics.

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The Nurse Advice Line can also transfer you over to an MDLive provider if your issue is beyond their scope of service.

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Haven’t set up your Blue Cross of Idaho member portal account? Have your Member ID card handy and visit members.bcidaho.com.