Do you have a primary care provider (PCP)?

Having a regular doctor – also called primary care provider or PCP – not only helps you get healthy but stay healthy. A PCP helps you navigate all of your healthcare needs, from big to small. They will review your medical records and medications, discuss your personal medical history as well as your family members’, and conduct general exams. Follow-up visits can be centered on specific healthcare goals such as strategies to improve or manage wellness or to treat an illness. Need more extensive care than your PCP provides? A PCP can also help coordinate care with specialists as well.

Where and when to get care [PDF]

Here are a few ways to find in-network care:

  • Log in to the Blue Cross of Idaho member app and select Find Care.
  • Visit and log in to your member account. Select Search Tools, then select Find a Provider. There, you can search and find a list of providers in your network.
  • Call Blue Cross at the number on the back of your member ID card for help locating a provider.

icon-_0013_blue-checkboxDownload the Blue Cross of Idaho Mobile App for Apple or Android devices and view member ID cards for you and your dependents.

Haven’t set up your Blue Cross of Idaho member portal account? Have your Member ID handy and visit

The phone numbers to reach Customer Service for your medical and dental coverages, vision and prescription drug benefits, and Employee Assistance Program (EAP) are as close as your wallet or purse. Printed on the back of every Blue Cross of Idaho member ID card are local and toll-free numbers to contact your carrier for inquiries about coverage, verify claim status, set up an appointment with a counselor and more.

ID Card ImageLost your Member ID card? You can view or request a new ID card by logging in to your Blue Cross of Idaho Member Account,, and select “Need your ID card?” from the center section of the page.

The Office of Group Insurance and Blue Cross of Idaho have provided a variety of ways for you to access your information for those circumstances where you need it most.

You may also contact the Office of Group Insurance by phone, email or through the website with questions about the benefits administered by our office.